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Peggy offers advice on how to stay healthy, connected, and productive during this time. She additionally shares some advice from other experts in the space.

She also:

Relays strategies from some of her previous guests.
Gives tips for being productive while working remotely.
Challenges listeners to inspire and connect with teams virtually.

A Remote Era

Peggy continues to share advice from experts about working remotely. She defines the difference between working from home and remote workers, as they are two very different things.

She also:

Gives stats related to the percentage of employees who worked remotely, at least part time, before COVID-19.
10 tips for working from home.
Advice for balancing working remotely with staff and taking care of family during this time.

Customer and Employee Experience

Peggy and John DiJulius, author, The Relationship Economy: Building Strong Customer Connections in the Digital Age, talk about the customer experience and employee experience in the age of COVID-19.

They also discuss:

How to step up and help employees and clients.
Companies that are and aren’t taking the right steps during COVID-19.
How we can focus on what is next in our business.

1 Remote Work: Tips and Advice
2 A Remote Era
3 Customer and Employee Experience