Guest Host: Mike Shereck

01: Conflict Management to Conflict Intelligence - Creator of The Cinergy Model of Conflict Management Coaching, Cinnie Noble.
02: The “Not So Merry” Go-Round of Conflict, and other tools for Conflict Management Coaching. Today with Cinnie Noble on The Coaching Show!
03: Identity versus Intention - Negotiation from the Zero Sum Opportunity and how to address it, from the Director of the Harvard Negotiation and Mediation Clinical Program, Professor Robert Bordone
04: Open Ended Questions, Changing The Frame and more practical applications of Negotiation and Mediation Skills with the Director of the Harvard Law School program on Negotiation and Mediation, Professor Robert Bordone