• Fer O’Neil, Knowledge Base Technical Writer II, ESET, North America
Fer O’Neil is a PhD student in technical communication and rhetoric at Texas Tech University and a
knowledgebase technical writer at ESET, a security software company in San Diego, California. Mr. O’Neil
received his master’s in technical communication from Minnesota State University, Mankato. His
professional work focuses on usability and user experience, user-centered design, and technical
communication as it relates to the communication of security-related issues. Mr. O’Neil’s PhD dissertation
research measures and evaluates the effectiveness of data breach notifications.
• Liz Fraumann, Executive Director, Securing Our eCity Foundation

1 SoCal Cyber Cup Challenge
2 New element to our Challenge – Forensics steroids!
3 Techno-Speak
4 Tip for this eCity CyberTalk Radio show…