QVC Chief Internet Architect Mike Madaio shares QVC's unified view of TV and online customers and what the company is doing to help deliver consistently great customer experiences across the board. http://www.qvc.com
Carolyn Gardner, Director of Customer Experience at Sitebrand, pinpoints some of the mistakes retailers are still making and reveals what you can do to outshine competitors. http://www.sitebrand.com
Internet and Tech
A to Z Show Listings
