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01 Virtual Teams—Building Conflict Competence
If you are a leader of a business or organizational team, conflict is part of your job description. Most of the time, you may feel like you are pounding your head against the wall as conflicts go on and on, draining you of time and energy. The problems are exaggerated when you are leading a virtual team in different places and time zones. Face to face meetings to work things out are even more challenging. So what if you could build a conflict competent team? What if you could use conflict to innovate, energize, and motivate your team members? What if you could release the innate energy of conflict into huge productivity gains? My guests are here to tell you just how you can do this.
Craig Runde is the director of program development at the Leadership Development Institute at Eckerd College, St. Petersburg Florida. His colleague, Tim Flanagan, is director of custom programs at the Leadership Development Institute. They have written their second book Building Conflict Competent Teams and are here to discuss with us how successful teams can embrace and explore conflict.